Điều khoản dịch vụ.

Bản chất dịch vụ

PassViec is an independent human-advisory service. We do not represent, and are not sponsored by, any employer unless explicitly stated on that employer's passport. We do not guarantee an interview, an offer, or a hiring outcome.

Giá và thanh toán

• Job Ready: fixed total 1.000.000 VND.
• Full Interview Simulation: fixed total 5.000.000 VND.
• Payment is by bank transfer (VietQR) to [placeholder — company bank account owner name], matched by request ID and amount.
• We ask for payment proof only when the transfer cannot be matched automatically by code and amount.

Hủy, hoàn tiền và đổi lịch

• Cancelling after payment does not receive a cash refund. Before work starts, you may transfer the booking to another person or hold it as service credit.
• If we cannot deliver and no replacement advisor is available, the undelivered service is refunded.
• If your target job closes before work starts, we retarget once to another active role. If no suitable role exists, we hold service credit for 90 days, then refund.
• One free reschedule is allowed with at least 24 hours notice. A missed session without notice is consumed.

Vai trò của advisor

Every advisor profile shows a badge: Target-company experienced orIndependent senior advisor. Advisors do not speak for their employer unless that employer explicitly sponsors the service, and they avoid candidates they may screen, interview, refer, or make hiring decisions about.

Nội dung bàn giao

Scorecards and reports are written guidance with evidence-based reasons, not an official employer rubric, and not a numeric guarantee of readiness. We do not publish confidential interview questions or employer rubrics.

Khiếu nại và tranh chấp

Billing questions, privacy requests, complaints, and disputes are handled by the founder via Zalo, shown on your confirmation page after payment.

Nhà cung cấp dịch vụ

Operated by [placeholder], business registration / tax code[placeholder]. This identity must match the bank account owner shown at checkout. Complete before accepting real payments: business registration check, applicable e-commerce notification, and tax/receipt/invoice requirements for Vietnam.